Shipping policy


Free express shipping for orders over $100 Australia wide.

How long will my order take to arrive?

 

 Method Cost Delivery policy
Australia Post eParcel $8 for orders under $60 5 - 7 working days, up to 10 working days to Western Australia.
Parcel is subject to safe drop unless requested otherwise via Australia Post or in the delivery comments.
Deliver to PO Boxes, Parcel Collect and Parcel Lockers available.
Tracking number will be provided.
Please note that if your order is over $50 and contains dangerous good (e.g. hairspray, nail polish, fragrance) your order may default to Australia Post eParcel.
Australia Post Express eParcel

Free for orders above $100 or 

$15 on orders under $60

1- 3 business days.
The Australia Post Express Next Day Network can be found by clicking here.
Tracking number will be provided.
Parcel is Subject to safe drop unless requested otherwise via Australia Post or in the delivery comments.

What if my orders have not arrived in the estimated delivery time frame?


If all the items you ordered are in stock at the time of purchase, and you have placed your order before 12pm, you can expect your order to be dispatched the same day.

If your order was placed after 12pm, and all items are available, your order will be dispatched next business day.

Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.

Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays. 

If you believe your order is outside the specified time range of delivery, and you are having your parcel delivered to a business address, please check the mail room or reception for your parcel.

If your parcel is being delivered to a home address and you have left delivery instructions, please check around your property (such as the meter box, carport etc) for somewhere safe the delivery driver may have left your parcel.

Please check your confirmation email to confirm your delivery address was correct